Fostering Trust & Loyalty Beyond the Closing Table | Tom Ferry Podcast Experience
You’ve heard me talk a lot about “Know, Like, and Trust.” And yet, too many agents spend too much time developing trust only to throw it away once the transaction is over. But when you maintain and nurture that trust beyond the closing table, you get something even more valuable – loyalty.
This week, I’m going to show you a clip from a past Summit in which I talk about what you need to be doing to inspire loyalty from your past clients, generate referrals, and grow your credibility in your marketplace.
Keep in mind that this year’s Summit is less than a week away, so make sure you watch this clip and then get your tickets today!
In this episode, I discuss…
00:00 – No referral fees / free to do
02:48 – Know, Like, and Trust on steroids
06:30 – Make your reviews count
08:22 – Video reviews
12:52 – 5 questions to ask
14:40 – 6% of your contacts
18:33 – The loss of Trust & Loyalty
23:42 – Trust is a two-way street
27:13 – 3 questions and 3 takeaways
32:04 – Don’t beg for business
35:47 – Making the phone calls
39:47 – Big Tech vs. You
41:52 – Pure energy
44:28 – Conquering fear
For the majority of my life, I’ve been passionate and dedicated about changing lives by giving away the very best strategies, tactics, and mindset techniques to help you and your business succeed. Join me as we take this to level 10!
Keep up with me and what's new on my other channels:
Website - https://TomFerry.com
Facebook - https://facebook.com/TomFerry
Instagram - https://instagram.com/TomFerry
Twitter - https://twitter.com/TomFerry
Podcast - https://TomFerry.com/Podcast
YouTube - https://youtube.com/CoachTomFerry

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5 thoughts on “Fostering trust loyalty beyond the closing table”
  1. Avataaar/Circle Created with python_avatars Dan Nolan says:

    Good stuff, once again.

  2. Avataaar/Circle Created with python_avatars Edgar Colon says:

    I agree with keeping in touch after the close..with everything related to housing and real estate via open PHONE CALL… what I don't agree with is single men privately on social media direct message.. inviting my lady to thier house to come over and her agreeing to do so in secret with no full disclosure. thoughts anyone??

  3. Avataaar/Circle Created with python_avatars Elizabeth Cherry says:

    Always great content and Tom…It’s in my head and in my focus! Thank you!

  4. Avataaar/Circle Created with python_avatars David Foster - Video 1st Marketing- it works! says:

    What’s the 1000 watt website URL? Tx

  5. Avataaar/Circle Created with python_avatars Jacob Castillo says:

    Even with the economic Inflation😩 I'm very excited to have earned $10,250 on my $4,000 investment every 13 days 😊

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