In the early to mid 1900s, Sears was the biggest retailer in the United States with thousands of locations throughout the country. They established the home catalog and mail delivery business model and were considered to be the Amazon of their time. However, they lost their way eventually losing market share to the likes of Walmart, Target, and to a lesser extent Amazon. In this video we go over the epic rise and downfall of Sears.
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What's up guys and welcome back to wall street millennial on this channel, we cover everything related to stocks and investing in today's video we're going to go over one of the biggest faults from power in recent corporate history, sears, roebuck and company used to be by far The most successful retailer in the united states, they pioneered the first successful mail order catalog and for most of the 20th century they had a brand that was synonymous with high quality and fashionable consumer products. They were in their heyday. What you might think of amazon today, but nowadays, sears stores are a dying breed and those that do remain are at high risk of being liquidated in the next few months or years. In this video we're going to take a look at sears how it became a legend and how it fell.
Sears was founded by richard warren sears in chicago richard sears had to start in business as a watch, salesman, selling, watches and other high-priced jewelry related items to rural customers. While selling watches he met alva roebuck a watch repairman together, they moved their business to chicago where their business exploded. They were selling hundreds of thousands of dollars worth of watches and other jewelry by the late 1880s. Their main channel of selling was through mail order.
Catalogs with the catalog, they were able to reach a wide, ranging customer base in the midwest who otherwise wouldn't have had access to jewelry at reasonable prices. For the first time, almost anyone could buy any number of different watches or jewelry related items from richard sears and alva robux catalog and have the items delivered to wherever they lived by the late 1800s. The business had grown so big that richard seals was able to sell the business for millions of dollars adjusted to today's dollars. However, after a couple years offering business, sears and roebuck opened a new mail-order company, also focusing on watches around the turn of the century, their business had grown dramatically.
They expanded to selling things other than just watches and jewelry and started selling all sorts of household durable goods the size of their catalogs grew to hundreds of pages and they even started selling perishable items in some locations. In 1895, the company was incorporated in the state of illinois with 5 million worth of stock in today's dollars. Richard sears also brought in more business partners to help run the company, including julius rosenwald rosenwald, ended up helping expand the company tremendously. He added to the product offerings of sears all sorts of new kinds of customer products, including furniture and drugs.
In the early 1900s, the company grew rapidly by 1906. They were able to take the company public for a valuation of 40 million dollars more than 1 billion dollars in today's dollars. In the 1920s series realized that if they wanted to keep growing and take advantage of the booming american economy, they would have to expand beyond mail-order catalog sales. In 1925 they opened their first experimental retail location. The store was located in sears owned company complex, not in a shopping district, which was unusual for retail stores at the time, but it was a resounding success. Customers enjoyed being able to shop a wide range of items without having to go into the city, their store's, modern, look and feel and diverse product offerings further strengthen the appeal to customers. After the first store, they opened dozens more across the country targeting working-class demographics. That did not have the resources or desire to travel into city downtowns just to go shopping as it became easier and easier for average americans to own cars and go leisure shopping.
Sears began to build up strong brand popularity throughout the middle of the 20th century. Sears pioneered the design of the modern consumer products store. Their large stores became what we might recognize today, as big box stores with no windows in one large room. They sold many different types of goods under the same roof, including tools and hardware, along with clothing and jewelry.
They also care to both men and women, with an emphasis on practicality rather than fashion. The business model was insanely popular with customers and sears became the biggest retailer in the country in the 60s and 70s sears was really the equivalent of what amazon is today. They dominated the retail industry and were seen as an innovator in financial behemoth. They were the first company to offer different options on their products, such as different colors and sizes of clothing items that might not seem like a big deal, but before it existed, consumers could only choose from whatever specific options were present on the shelf at their local Store this is similar to how car dealerships still are when buying a new car.
You can choose to customize the options on the manufacturer's website and have the finished card delivered to a local dealer. But if you want to just shop around at the dealership, your choice is constrained to whatever trims a dealer has on the lot. That used to be the case with all types of products until sears changed it. In 1969, sears decided to consolidate its headquarters under a single roof.
However, there was no good option, big enough for where to locate their new headquarters in chicago at the time. So sears decided to build their own skyscraper. What would become known as a sears tower to clear enough space in downtown chicago for the skyscraper to be constructed, 15 existing buildings were torn down and a section of public road was absorbed. The construction of the tower used the innovative tube design, where nine square tubes made up the body of the tower.
This design gives the tower its distinctive look. It also enhanced the structural efficiency of the building, allowing it to become the tallest building in the world by the time it was completed in 1974.. It would retain that title for almost 25 years after the tower was completed. It housed many other businesses as tenants. In addition to sears itself, it was one of the prides of the city of chicago a symbol of their most recognizable and successful business. At the time, this was the peak of sears's business legacy, starting in the 1980s sears faced increasing competition from other big box retailers, including kmart, kohl's and especially walmart. Additionally, sears attempted to diversify away from just retail and into things like real estate, brokerage services, news and even the discover credit card. While some of these ventures were successful, many were not discover, is now a multi-billion dollar company, but has not been part of sears.
Since 1993, when it was spun off with the introduction of stiff competition from new big box stores, sears gradually found its brand name less and less able to retain customers. In the 1990s, they discontinued their catalog entirely, leaving the door open for amazon to take over the mail order industry amid declining brand strength and increasing competition, combined with management being distracted by their efforts to diversify the company into other ventures. Sears started to die in the 90s and early 2000s. It wasn't too bad and they were also able to sell off some of their valuable brand names to keep revenue growing, but by the late 2000s it was clear that sears could not keep operating as it had.
Customers just weren't as attached to the brand anymore. Much of the target demographic of sears was born after sears had become big and many people just thought of sears as a story that their parents and grandparents shopped at they were more interested in new stores like kmart and walmart. So the 20th century saw sears begin to decline. Kmart may have been the beginning of the end for sears.
Kmart was founded not long after sears in the late 19th century, but found its peak in the 1990s. During this time they took market share from sears by updating their stores and logo. They also secured exclusive merchandise from popular figures of the time, such as martha stewart and disney. Gradually they took customers from sears and in certain areas of the country, it wasn't uncommon for people to cite kmart as their favorite place to shop with their successful chain of stores, which they called big kmart.
They took the idea of the big box store to the next level, with aisles and aisles of merchandise, but in the late 90s and early 2000s, even kmart had seen its best days walmart and target into a lesser extent. Amazon had been quicker to adapt to the growing consumer electronics market sears, on the other hand, was still seen as the place to shop for things like outdoor grilling equipment and tools. Sears still had a good reputation for these kinds of items, but without being able to attract customers looking for fun, leisure shopping, the sales and profit margins, just weren't enough to support sears's sprawling store base, kmart went bankrupt in 2004 and then merged with sears. It was hoped that the combined entity could produce efficiencies that could save both of their brands, but those hopes proved to be fleeting the late 2000s and the 2010s were nothing short of disastrous. After 2006, sears never saw an increase in revenue. In fact, their decline only accelerated in 2014 and 2015 and again in 2017., in a desperate attempt to stop the bleeding sears began, closing stores all over the country. You might remember the huge liquidation sales of seer stores near where you lived as sears tried to cap their losses on underperforming stores, but they weren't able to stop their steep losses after three years of break-even performance in 2008, 2009 and 2010, they lost billions of dollars. Every single year, thereafter, 2011 was especially bad with the net loss of 3.1 billion dollars.
Sometimes these corporate losses get lost in the numbers, but it's important to realize just how much money they were losing to put it in perspective, their crown jewel. The sears tower costs about 870 million dollars to build even after adjusting for inflation for every year in the 2010s, sears was losing significantly more money than it cost to build the sears tower. In some years they lost more than twice that amount, but starting in 2013. Another wrinkle in the troubled story of sears unfolded: eddie lampert, a billionaire investor and hedge fund manager have built up a sizable stake in sears and in january of 2013 sears announced that he would become the new.
Ceo investors hoped that lampert, who had a strong track record of activist investing, could save the company after all, just 10 years before that, sears was still one of the most respected household companies in the country and lampard was coming off a string of superstar years. As a hedge fund manager, including having reportedly been the first hedge fund manager to make more than a billion dollars in personal compensation in a single year, people called him the next warren buffett and many thought that he could bring sears back. Unfortunately, bringing in lampert might have been the last nail in the coffin lampard refused to invest in updating the aging sears stores, many of them hadn't been renovated in years and were becoming old and worn out compared to the modern storefronts of kohl's, walmart and target. Among other competitors, sirius stores just looked outdated, lamper also failed to instill pride within his employees.
Glassdoor reviews for sears were brutal, commonly calling out eddie lampert, specifically there's just been no company morale at sears for the past decade, which can only lead to lackluster shopping experiences and lagging innovation and service, and there are even questions as to whether lampert was truly invested. In saving the company, or not his hedge fund, esl, which is named after his own initials, has been accused of trying to strip sears of its remaining assets and valuable brand names. For example, in 2014, just one year after lampert became ceo tommy hilfiger, reportedly offered billions of dollars for sears's brand land's end lamprey rejected the offer, without negotiations, but later sold land zen to his own hedge fund for a low price. Additionally, over the years since lampert became ceo, he has borrowed hundreds of millions of dollars on behalf of sears from his own hedge fund. This is more of a gray area because it is unclear whether sears would have been able to get financing elsewhere for the same interest rates as they got from esl about 11. But it raises the question of a conflict of interest between the ceo and the company itself in 2018, lampert finally took sears to bankruptcy court for chapter 11 bankruptcy. This allowed it to restructure hundreds of millions of dollars worth of debt and remain operating at stores. However, in the years since then, the last series stores have been slowly liquidated accelerated by the coronavirus pandemic.
It has been estimated that in 2021 there are less than 100 seer stores left in business by the end of the year. That number might not even be in the double digits anymore. Do you remember shopping at a seer store where you grew up? Do you remember when the nearest seo store to where you live finally gave up the ghost? Let us know your experience with sears in the comments below i know i always enjoyed walking through the serious doors with my parents when i was a kid and it's a shame to see them die out, but that's just the way things go and someday. Even amazon will be seen by future generations in the same way that we view sears now anyway, if you liked this video make sure to leave a like and subscribe for future uploads in the meantime.
Thank you so much for watching and we'll see you in the next video wall street millennial, signing out.
Here are all the non closing Sears locations: 1. Burbank, California. 2. Concord, California. 3. Stockton, California. 4. Whittier, California. 5. Fort Lauderdale, Florida. 6. Miami, Florida. 7. Orlando, Florida. 8. Palm Beach Gardens, Florida. 9. Braintree, Massachusetts. 10. Frederick, Maryland. 11. Jersey City, New Jersey. 12. Newburgh, New York. 13. Greensboro, North Carolina. 14. Willow Grove, Pennsylvania. 15. San Juan, Puerto Rico. 16. El Paso, Texas. 17. Tukwila, Washington. 18. Union Gap, Washington. A total of 18 non closing Sears stores. Separately, there is a booming separate company called Sears Mexico, owned by billionaire Carlos Slim that is doing quite well in Mexico
As the biggest home catalog sales retailer, SEARS should've been the #1 online retailer instead of Amazon. A lesson for the ages.
Sears was the first place I went for a washer and dryer after buying my house in 2016. It’s so sad to see this happening
Their appliance sub company was the worst. Bad customer service and took weeks to fix a washer or anything else. Also everything in the store is overpriced,outdated and not the best quality.
Sears lost it’s way in the 80s with their (and everyone else’s) shift to targeting women: “Come see the softer side of Sears”.
Every ‘main’ floor in Sears was consumed with up to 85% of women’s clothes!
And on and on it went down the drain!
The one near me is still open but the tool department has really gone downhill recently. Since Sears sold Craftsman to Stanley Black and Decker.
Fascinating at the end of the 90s. Still an array of good products but. No Polo etc. It was Walmart and Kmart and JC Penney like clothing. No good fashion sense. Sad.
I knew Sears was on an irreversible downward trajectory when their Craftsman box wrenches, sockets and ratchets were stamped "Made in China."
Sears was a company where one could make a full-time career making serious bank on commissions with great benefits. Employees were strictly loyal and fully attentive to customer service. I worked part-time there in the early '80s making more than at my full-time job. But that was the beginning of the end. They were then grandfathering out ALL the full-time folks, hiring only part-timers, with no benefits and no loyalty to company or customer. Folks could pay less for the same lack of service at Kmart and then Wal-Mart, which became national with a fuller line and store brands made by name brand companies and killed THEM. Wal-Mart's weakness is poorly paying only part-timers and overworking managers while AMAZON pays very well with benefits galore and career opportunities in any direction.
Lost their way, by a..! Their boardroom made the conscious decision to become more profitable by selling credit over merchandise, making tons more money from credit and cutting the costs of moving merchandise by moving less of it
per dollar of extended credit. A good example of their greed is always home appliances. Their specialty became Kenmore clothes driers with aluminum wiring, a fire hazard looking for a family to burn up in their home. But the cheaply built products at premium prices were selling like hotcakes because of the availability of credit to buyers who needed the goods, but lacked the money to pay cash at stores where the credit standards were much higher. Sears filled a niche in that way,
but when you're loaning billions to people whose ability to make their payments comes and goes, it can catch up with you.
I'm glad to see them go, and if the government would stop bailing out companies like them and GM, the world would be a
better place.
I remember the Sears Christmas catalogs when I was a kid. It was kind of a pre-Christmas the day we received it!
Also, if I recall, their name was mentioned in the credits of Sesame Street, so they may have been a sponsor.
I wouldn't be surprised if 10 years from now, Wal-Mart will become the next Sears. Then 20 years from now Amazon will face the same fate!
I always wondered why they spun off some of their divisions that were successful and then became even more successful over time. Allstate, discover and others. Those businesses could of given Sears some needed capital.
how the wrong leaders and being too conservative can lead a company in the ground. this is what can occur when you choose not to change with the times.
SEE, Lesson I learned is not every Times once makes Money, Everyone In Business is selling the SAMETHING, Now the Internet comes into Play, MOST Peoples rather buy their Stuff online etc
Woolworth went out of business just like Sears. Walmart and Amazon will go out of business one day also. Nothing stays around forever.
My dad worked there his whole life. He said when they had manditory "quotas" to fill that's when they started going down hill. Sears went overboard WOKE hiring Affirmative Action employees and he said they were horrible. That was the beginning of the end for them.
Sears real estate assets were worth more than the stock price. The stock was bought up and the business was looted and broken.
I was at Sears and started following Slick Eddie's moves. The collateral for those loans from himself were the locations that had the highest property and land values. Once he closed up those locations he had good land and great locations that he knew land developers would pay top dollar (to himself) for. He stole low to sell high.
The final string for me was when craftsman went from almost all us made good quality tools to mainly china and Taiwan junk that in many cases even harbor freight had better quality. Oroginaly when stanley bought the name i thought it could be good put it as the middle child between stanley and mac but they did not
Listening to you talk about Sears and Big Kmart it's pretty clear you have either never been in one of these stores or didn't do enough research. "Aisles and Aisles of merchandise" regarding Big K…what do you think a regular Kmart had?
Once they started charging for the catalog, it was downhill from there.
Also when they stopped guaranteeing Craftsman tools for life.
Worst electric drill I ever had.
What killed seers was the way they treated their employees back in the late 70s early 80s when all the people that were within five years of retirement we’re all fired after work in 30 or 35 years for seizures so they didn’t have to pay their pensions. I know this because in the late 70s I work for Cedars and I watched him fire all the people that spent their whole life building that company I knew then they weren’t going to surviveWhen you screw the people that work for you you’re done!
I worked at the company that sold them paper and plastic trash compactor bags for kitchen trash compactor‘s. The company was called Wildwood Inc. in Bloomington Illinois. I’ll always remember the national sales manager Bob came back from his annual meeting with his Sears buyer rep and was just shaking his head because they ordered more bags they didn’t need when they had like a six year supply in the warehouses because of the decline of popularity of the household trash compactor. I asked him why they were still ordering these items they didn’t need and he said it was job security for the buyer rep.
Hiring Lampert was the biggest mistake Sears ever made. He wasn't into retail ,he was into realestate property.
I remember walking in the Sears stores, having tours of the Sears tower, and working in the corporate center in Hoffman Estates. I find it ironic that you kept bringing up Amazon. Because that’s where I work now.
Another tribute to modern business schools. They can ruin the best of businesses with their "graduates" who know nothing of how to actually run a business.
Spent hours drooling over the Sears Christmas catalog as a kid in the 60's. Circled every toy I wanted with a red pen.
I tried hard to provide as much financial support towards sears as i could. They just didn’t have what i wanted to buy. Everything began to get dated from the stores to the inventory. I found myself going to sears first, walking out empty handed. After a while, just started skipping sears while out looking for items. I did try their web site, was disfunction junction! Whomever designed that site should be beaten, so frustrating to use so stopped that too. I limit my amazon buts and try to support brick and mortar stores…if we don’t then all we’ll have will be amazon and walmart
Sears CEO’s and executives wanted big salaries and big bonuses to continue. That meant ignoring investing in the future direction. When they did realize they had too the game was over and they started a long painful slow death. Sears had all the ducks in a row to expand into the early days of online marketing and online sales. Too bad, Sears had the potential to be twice the size of Amazon today. They could have had it all, Retail stores, top notch service and of course a delivery system that was already in place.
He worked for the railroad and recognized it for distribution potential. His first batch of watches sold targeted other railroad workers.
One of the high points of my life was when I earned my first credit card that was from SEARS. Now Very Poor management of one of the greatest company EVER has become an Intranational Disgrace. SHAME ON YOU!
A little forward thinking and the Amazon of the 20th century could have still been rocking in the 21st. They had all of the infrastructure to be online giants, and a ton of experience at supplying customers what they wanted without having to leave home.
The Sears near me, which had been there since I was a child, closed up a few years back. Really was a sad day. I remember the last time I was there. We had a blast playing the good ole Sears game of find the register with an employee there. I believe I ended up paying for my Craftsman tool chest in the lingerie department that day. Makes sense. When I was low on my steps for the day I would always head to Sears as I knew find the register would always get me there. Fortunately I was able to rest by standing in the famous 20 minute line and at the end I was rewarded with a beautiful dot matrix printed receipt. It was always quite an experience going to Sears. Not too sure why they are failing.