Trading 212 have just announced that they will start charging foreign exchange fees on their platform.
The fee will be 0.15% every time you make a transaction in a currency other than your account one.
But this is a platform that has continuously told all of their 1.4 million customers, most of whom joined in the last 12 months, that they are not like the other brokers and that they do not charge fees.
Their entire marketing strategy and everything they have always said highlighted this point which naturally enough is why they have built such a huge number of accounts.
But when you put some of the other things that have happened with Trading 212 recently like the timing of the suspension of new accounts and the refusal to develop multicurrency accounts despite it being the most requested feature, questions naturally arise.
Was this all a complete coincidence or is this simply their business plan which happens to not align with what has been said over and over to new customers?
I don't know - I don't work for Trading 212 and I don't know when they were planning what, but I felt that it is something that needs to be talked about.
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Hey guys, it's sasha trading toronto has just announced that they're gon na start charging foreign exchange fees on their platform starting from april. Well, they didn't do very much announcing. They didn't make any public statement. They didn't release a press release.

They didn't even really work with any media. This was just a post on their community forum. The fee is not even that big, it's only 0.15, which is actually less than pretty much every other platform out there, which sometimes charge several times that so you might be wondering what is the big deal? Why am i making this video? Well, let me tell you because this isn't the only thing that has happened with trading one two recently and when you piece the various different pieces together, it really does not look good because here's the thing a lot of things have been happening with trading toronto and They all seem to be completely separate, completely different things that are sort of happening, but suddenly, when you just take a step back and begin looking at the sequence of how these things have been happening, things suddenly begin to make a whole lot more sense. Trading talk to been doing a lot of marketing recently and they make a big point that, unlike all the other platforms, they do not charge commission and they do not charge any fees.

They wouldn't want you to see how they bathe in a bathtub made of gold filled with gold, even the sink plug is gold or how they make paper planes with money wipe themselves with money. Your money, your money, your money, because you are paying for things that should be free. This is a mainstay of every single bit of marketing and every single bit of communication trading, two one two have been doing um on their website. It still says so in big writing.

They make a really big point. Making no mistake trading 212 is not like the other guys. They even made a big deal out of the fact that, according to them, their invest in isa, business is profitable without relying on cfds. Even without having to charge any fees from things like lending out shares and earning interest on customers, cash that is lying in their accounts, so why would you introduce this fee and, more importantly, why introduce it now? Well, you might remember, at the end of january, trading 202 suspended the acquisition of new accounts when the whole gamestop saga happened, and there was a couple of different reasons.

The official reason that was given to me personally in some emails after i made a video about it as well as publicly is that there was a technical issue. There were too many accounts being onboarded and because of that they had to suspend new kind of questions because of that very short-term issue. You know there was a big sort of number of accounts happening over a short period of time. I didn't make that video about it.

I asked the question of what that was the entire whole story or not, and i was assured that this is just a very short-term thing and that this is genuinely down to just a technical issue. I got a flurry of emails after i made that video from trading to one two uh with very active rebuttals and all the points that i made in the video. Except now we are over a month from that point, and new accounts are still not being accepted by trading toronto, so this must have been one giant technical issue. If this is the impact that it has caused right or here is a slightly different, take on it.
What if you were running an investing platform and what, if you were gon na, introduce new fees on that platform, so you're gon na start charging your accounts fees and you didn't want to book new accounts just before you start charging those fees, because that would not Sound very good if you booked an account and just a few days later, you then told that person that now they have to start paying fees, even though just two days ago, when they were brand new, they didn't that wouldn't be very good right. So would you maybe if you were planning to suspend fees, sorry to introduce fees, would you maybe suspend the acquisition of new accounts for a period of time before you start doing that i obviously have no idea, but this version to me personally sounds somewhat more plausible And somewhat a bit more explainable, because there isn't much of an explanation from the other option, despite people asking in fact, if we refine rewind this whole thing a little back further. If you were a major cynic, you might even wonder how far back this whole thing was planned, because if you were starting a new investment company, what would be the quickest way to get lots and lots and lots of new customers? That's right! You just give away everything for free and not only that, but you also let people go and invite people and everyone gets a free share through the affiliate links, because that is even better than free. So naturally enough.

That is exactly what trading 212 did, and they were very proud of this. Just a few days ago, on their forum, they made a big post, which highlighted their success of getting to 1.4 million customers really really fast. If you were a cynic, imagine if the business strategy all along was to go and acquire a huge number of customers by giving away everything for free and then once you've got all those customers onto your platform. Then you begin adding fees.

First, you add a small fee for deposits. Then a foreign exchange fee then well. We haven't got that far. Yet by this point, you already have all the customers you want and unlike other platforms, you didn't actually have to spend huge marketing money on tv ads or maybe pay affiliates in the region of hundreds per account.

All you had to do was pay one free share which cost about 11 pounds per free share, and that's pretty much it so a year or two of giving away everything for free to attract a huge number of customers is a pretty cheap price to pay to Get that many customers into your platform right compared to you know paying all that marketing money, but then a few really interesting coincidences happen and, as as a brief disclaimer, these may be complete coincidences. I have no idea - and i am not making any allegations, i'm just stating things as i see them in the sequence in which they happened, because to me this is a really noteworthy interesting thing to talk about. First, we had new accounts suspended two to three months before these fees. These new fees that are coming in april are added to accounts, which is sort of roughly the exact timeline you would want to have in suspending new accounts so that you don't have accounts that are too new when those fees are being introduced.
When you have a load of people with stocks like tesla sitting in the red because of what's happened over uh the last week or so um, these people would then have to take a loss in order to sell those stocks and move the money out and they Made the announcement of the new fees immediately after the markets had a correction last week, like literally one working day after that correction happened and went down actually sort of almost in the middle of it, because it's sort of ongoing as we as we film this video In surveys, over the last few years on their own forum, multi-currency accounts have been the most popular requested feature and, despite them introducing most of the other popular features over that time. For some reason that one feature that always tops those polls is one of the most popular in all, the requests has never been added training212 in their comments stated that they weren't going to work in a multi-currency account. This new fee is not 0.15 on every transaction. That involves a currency other than the one in which your account is so if you, for example, buy a us stock and then sell that stock you'll pay, two lots of fees.

So roughly not point three percent. If you get paid a dividend from a us stock and you choose to reinvest that dividend you'll, then pay 0.15. When the dividend arrives, then another 0.15, when you put the money back into dollars in terms of reinvesting and the further what 0.15, when you then sell the share at some point down the line says 0.45 in total. So will the new accounts reopen at roughly the same time as the new fees are introduced onto the platform? If so, is that just a miraculous coincidence was the introduction of fees planned while trading to want to took cheap shots at all the other? Investing platforms for charging fees is that why multi-currency accounts were never developed despite customers, clearly wanting them, so was this planned some time ago at some point in the past, are all the timings that i just talked about in terms of when things were happening, incredible coincidences Or part of some kind of business plan i don't know, but here are a couple questions that i do know the answers to first.
Is this in any way illegal? No, i don't think so. I am not saying that in any way whatsoever. I am guessing trading 202, have a bunch of super smart lawyers working for them, and i think this is perfectly legal. But is this? Okay from a moral and ethical perspective, from my personal opinion, to position yourself as a guy who stands against fees and makes a huge deal about it everywhere, to attract 1.4 million people and then start charging them those exact same fees.

No, i don't think so. I don't think it's okay. I think it shows a massive lack of respect for your customers, and it really makes you wonder: how exactly is this company going to be treating you in the future when they want to raise their revenues even further and exactly how far they're prepared to go in Terms of making statements that later mean absolutely nothing. You guys make up your own mind.


By Stock Chat

where the coffee is hot and so is the chat

29 thoughts on “Trading 212 starts charging fees after luring 1.4m customers with free investing”
  1. Avataaar/Circle Created with python_avatars Rafal RAF says:

    Hi Sasha. It's still not possible to open account with trading 212. I thinking to open in etoro or IG . Do you hear something about IG broker is it also good and trust ?

  2. Avataaar/Circle Created with python_avatars Krzysztof Hutyra says:

    i realised that right now ! I wanted buy stock for 10 000 pounds and charge for buy is 16 pounds! for sell the same another 16 pounds! and you because of spread you are down at start as well.. its fckin ridicolous…

  3. Avataaar/Circle Created with python_avatars Ryan Threlfall says:

    Deposit fee of 0.7%
    Conversion fee buy of 0.15%
    Conversion fee sell of 0.15%
    Withdrawal fee looks like it's going to be coming in too.
    Plus they are going to start charging a monthly fee for stop loss and auto deposit.
    Knew it was too good to be true.

  4. Avataaar/Circle Created with python_avatars Barry Johnston says:

    I was just about to join Trading 212 but having seen this I'm holding off. Thanks for the heads up. I won't be joining until I know more.

  5. Avataaar/Circle Created with python_avatars Andy Patrick says:

    Great video. Does feel a lot like a bait and switch to me. And my concern is how far they will take it in the future. It seems there are no guarantees.

    I wondered before joining where they made their money (because the usual principle is that if you're not paying, you're the product, not the customer). There's an FAQ on their website that says "our profit is all from CFDs, the rest is just an extra on top that we provide because we can, it costs us next to nothing so we charge nothing". Seemed plausible but not completely convincing. Looks a lot less convincing now.

  6. Avataaar/Circle Created with python_avatars ilma pranaityte says:

    Yes, they ARE A RIP OFF!! & BIG TIME😏😏 Charging like 1% per trade indirectly while pretending their trades are commission free… What a joke or should i say a bunch of scammers…👎👎👎👎

  7. Avataaar/Circle Created with python_avatars lee hollinshead says:

    Trading 212 are fleecing people. Just as you stated it was all well and good when it started. Now not only do they charge fees that they are quite about, they also have bigger spreads the quite a few. Also they BLOCK TICKERS Trading WITH NO NOTICE. T212 going downhill and quick. I've gone to Interactive Broker much better.

  8. Avataaar/Circle Created with python_avatars OWEN GALLAGHER says:

    Using Trading 212 to trade stocks is like using a knife at a gunfight. Sign up for a proper brokerage that will serve you well into the future.

  9. Avataaar/Circle Created with python_avatars Nano State says:

    If you fancy trusting companies in some dodgy 3rd world country like Hungry 212 is for you. Cloaking the EU brand over a corrupt and crooked country might fool people outside the EU but not us it in!

  10. Avataaar/Circle Created with python_avatars Ali Amar says:

    Any suggestions going forward? I appreciate that this is a scummy thing from T212, but what is the best course of action for investors using the platform? Open a new account with the currency that you'll primarily be investing in? Switching apps completely? What's the best economic thing for investors to do in your opinion? Keep up the great work!

  11. Avataaar/Circle Created with python_avatars lebowsky1988 says:

    good video. I don't mind paying some fees if they improve their service. If they don't then I'll move to another platform. I also have etoro but the interface is just horrible. It looks like it was made by my granny

  12. Avataaar/Circle Created with python_avatars ant Nam says:

    I think it's ok! as I hate that they make most of their money from CFD. Just be honest with it, charge the fee, and move on. Now they're coming from the backside. Let them keep it up, I'm flexible in moving my stocks, I'm on 4 simultaneous platforms for investment, I'm not loyal to stick with bs when I see it.

  13. Avataaar/Circle Created with python_avatars GregHall90553 says:

    Is this not pretty much what Tinder did. Was all free to start with, then a few years later, there are all different tiers you have to pay for.

  14. Avataaar/Circle Created with python_avatars Óscar Noguera Ballester says:

    Investing in CFDs sucks. You are better off investing in a broker like DEGIRO where you get the actual share. With CFDs they take profits on companies paying dividends. It just doesnt make sense.

  15. Avataaar/Circle Created with python_avatars Tina Jaw says:

    I signed up for an ISA with them just before the move and I don’t know anything about these fees. At the time of signing up it seemed better than vanguard because no fees. Is there a better alternative?

  16. Avataaar/Circle Created with python_avatars Tiago B says:

    Sadly this is the banking/investing business model, they will all do this. Grab some users and begin unloading comissions

  17. Avataaar/Circle Created with python_avatars António Farinha says:

    Any thoughts on Revolut raising their fees for the investment account just a month or so ago? That's another coincidence…

  18. Avataaar/Circle Created with python_avatars JJ Hunt says:

    Thanks for this video!

    You see, I wouldn’t have had a major problem with this if they were open and transparent about it, the fact everyone is pretty much finding out via this video is scummy, real scummy on their behalf. I’m pulling my money out and changing platform, they don’t deserve my time with this. I’m sure 90% of users still don’t even know about this.

  19. Avataaar/Circle Created with python_avatars Invest with Jase says:

    Amen 🙏 I’m not liking where trading 212 is going right now they need good press or to announce something positive otherwise they will loose a lot of people fast and get hit hard.

  20. Avataaar/Circle Created with python_avatars Ryan M says:

    Everything free is always too good to be true. I actually feel more comfortable they are Charging some fees. As long as they are still the cheapest and far easier to use than the competition I'm happy…..

  21. Avataaar/Circle Created with python_avatars KO L says:

    All these trading platforms are complete Charlatans. Firstly there’s a huge backlog of registrations which they claim is due to a massive influx of new traders (funnily enough this coincided with the GameStop rally) then when you look at others like plus 500 you cannot buy large lots of heavily discounted companies i.e. rolls Royce which has crashed hard since covid. You can only buy around £200 worth of shares. Complete bollox. They’re limiting your ability to make any fucking money. Complete cunts the lot of them !

  22. Avataaar/Circle Created with python_avatars VICKS9822 says:

    Hey Sasha – Great videos on Trading212. I am a new investor in Trading212. One question: On the weekend, when market was closed I saw prices of my various shares on yahoofinance, google and corporate websites. When I look at Trading212, the price they mentioned when the market was closed was few pence less. Is it normal? I have brokers in USA. They mention the same price as you would find in various online searches. Why does Trading 212 have different price when the market is closed? I asked them but no response yet.

  23. Avataaar/Circle Created with python_avatars llamu dos says:

    Once you start changing the dynamics of the platform you will see a huge exodus. When the prices hike up people will take a loss and leave. T212 will need to be very careful if they annoy the investor they will pay.

  24. Avataaar/Circle Created with python_avatars RO Invest by Claudiu Florin says:

    Hi, Sasha!! What do you think about IBKR ??? I currently use T212 and Freetrade…but I just opened an account at IBKR and I plan to move my investments there ….

  25. Avataaar/Circle Created with python_avatars bengsheng says:

    Hmmm… I wonder what they're up to next? …we are watching u Trading212 gained alot of customers but u can also lose the same

  26. Avataaar/Circle Created with python_avatars Unicornul Sarvy says:

    But whhy fees so high? They will turn away whale multi milionaire investors,this doesent make sence to me,not a verry good busines decisions

  27. Avataaar/Circle Created with python_avatars Brian Bullman Investing says:

    Yup I Believe down the line they will add even more fees and will offer like a “pro” account where you would need to pay a monthly subscription!

  28. Avataaar/Circle Created with python_avatars Yugi manne says:

    im abit confused, so lets say i have £30k invested in tesla already how does these fees affect my existing £30k in tesla?

  29. Avataaar/Circle Created with python_avatars Mike M says:

    Thanks for the heads up. This is definitely pause for thought. Not so much for much for the fees, but for the indicators. Where else to look for timely trades, trailing stop loss, ISA and low fees?

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